Common Sense Insights, Articles and Blogs
The noise of technology and business speak can seem louder than the voices of the customer at times, so its good to remember why we’re all doing this in the first place; you might call it a bit of common sense.

If you don’t fix your data, it’ll boil you alive

If business data is poor, then the customer experience will also be poor. Data encompasses everything; product descriptions, specifications on website and catalogues, suppliers costs, bar codes and everything in between.

Where next for deliveries? Your mobile, of course

Doesn’t delivery-to-mobile deserve to be the next logical step for delivery excellence and delight? Hang on a minute – delivery-to-mobile!? That’s a nightmare, as mobiles are just that… mobile, right!

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