How it works……..
At the checkout page customers are prompted to choose a delivery day, which dynamically updates according to opening hours and availability set by the branch manager.
1.Choose your preferred date.
2.Choose your preferred delivery time
This part shows the customer what time slots are available to them and sets their expectations accordingly.
The configuration should initially be set to allow a margin for error, as once some experience is gained, it’s very easy to increase the accuracy of delivery times.
3. What do the colours mean?
Customers are presented with a number of intuitive options in the checkout. They can then indicate their preference, whilst understanding the likelihood of the delivery for the time they selected.
GREY = All delivery slots are booked, so no deliveries available for this time.
RED = Most delivery slots have gone, so this slot is unlikely, but not impossible.
ORANGE = Limited availability for delivery day and time.
GREEN = Delivery day and time is available.
ANYTIME = Delivery time is not critical, so anytime on this day is fine.