Who they are
Founded in 1982, Kellaway Building Supplies have grown to become the largest, family-run independent builders’ merchant in their home city of Bristol.
The company, which prides itself in providing award-winning service that puts its customers, employees and community at the heart of everything they do, now has 16 branches around the South-West region.
Named after its first branch which was on Kellaway Avenue in Bristol, they provide excellent service to tradespeople and DIY enthusiasts alike.
After an accelerated implementation period of just two months, Kellaway went live with the eCommonSense website solution in June 2020.
What they say
CEO Julian Milligan said: “We have been trading for almost 40 years and throughout this period have strived to provide excellent service to our customers and this first stage of the website is a culmination of our own internal efforts in getting our ERP, price book and database to the level we needed to make sure that our online experience was the same.
“The solution provided by eCommonSense is best-in-class for builders’ merchants of all sizes so the decision to go with them was an easy one.
“In terms of implementation, we could have delayed our launch but the Covid-19 crisis changed everything. So we decided to go live with a simple version and are now working toward implementation of the full integration with our back office systems whilst trading online. ”